Every review answered in under 60 seconds.
Customers leave reviews at all hours. Renew Local reads every one, matches your brand voice, and posts a personalized reply - automatically. No templates. No delays. Just real responses that make customers feel heard.
Replies that sound like you - not a bot
Every response is unique. AI analyzes the review content, references specific details the customer mentioned, and writes a reply that matches your brand voice. Customers notice the difference - and so does Google.
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Brand voice training
Set your tone once - professional, casual, friendly, or formal. AI stays on-brand across every single response.
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42-second average response
Most replies are written and posted before you even see the review. Customers feel heard instantly.
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Smart flagging for negative reviews
Negative or unusual reviews are flagged for your attention before AI responds, so you stay in control.
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Tone customization
Adjust response length, formality, and warmth. Every reply sounds like it came from you - because it matches your voice.
AI reads each review, references what the customer said, and posts a reply in your voice - while negative reviews wait for your approval.
Slow generic replies, or instant replies in your voice
Customers and Google both reward businesses that respond to reviews quickly and personally. Renew Local makes that automatic without sounding like a template or a bot.
- Reviews sit for days with no reply
- Copy-paste the same generic thank-you
- Dread opening a new one-star review
- Customers feel ignored - and Google notices too
- Every review answered in about 42 seconds
- Unique replies written in your real brand voice
- Negative reviews flagged for your approval first
- Customers feel heard, and your rankings benefit
Set your voice once. AI handles the rest.
Three steps to never miss a review again. Setup takes less than two minutes.
Set Your Brand Voice
Tell Renew Local how you talk to customers. Choose your tone, style, and any phrases to include or avoid. AI learns your voice in seconds.
AI Reads & Writes Replies
Every new review is analyzed for sentiment and context. AI crafts a personalized response that matches your brand and addresses the customer directly.
Negative Reviews Get Flagged
Low-star or sensitive reviews are flagged for your review before any response is posted. You always have the final say on difficult situations.
Better reviews are just the beginning
AI review responses work alongside your full Renew Local toolkit.
Common questions about AI review responses
Can I edit AI responses before they are posted?
Yes. You can configure Renew Local to auto-post responses or to hold them for your approval before publishing. Negative reviews are always held for review by default.
Does it respond to negative reviews automatically?
By default, negative reviews are flagged and held for your approval. You can choose to let AI respond automatically to all reviews, or only to 4- and 5-star reviews while holding the rest.
What about response templates?
Renew Local does not use templates. Every response is generated uniquely based on the review content, customer name, and your brand voice settings. No two responses are the same.
Can I customize the tone for different star ratings?
Yes. You can set different tone guidelines for positive, neutral, and negative reviews. For example, enthusiastic for 5-star reviews and empathetic for 1-star reviews.
Learn more about review management
Strategies for protecting and improving your online reputation.
Every review deserves a response. AI makes it effortless.
Personalized, on-brand replies in under 60 seconds. Included in your $30/mo plan.
Setup in 2 minutes · 7-day free trial